This website is wholly owned and maintained by Arctic Spas North East Ltd.

Arctic Spas North East Ltd. maintains comprehensive Customer Privacy, Security and Data Protection policies, which cover all customer information disclosed to us through this website facility. We will only use the information that we collect about our customers lawfully and in accordance with the Data Protection Act 1998 and we do not share that information outside the company.

We collect information on our customers in two ways. Firstly, we track the way our site is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is analyzed only in the aggregate. This means that we look at site use statistics as a sum total and not at an individual customer level. We may provide such aggregate statistics about our sales, traffic patterns, and related site information to trustworthy third parties, but these statistics will include no personally identifying information.

Secondly, any personally identifying information that we collect is not shared with any other organisation. Customers who supply us with their telephone number may receive telephone contact from us with information regarding orders they have placed online. Your name and phone number will not be shared with other organisations.

Cookies

A ‘cookie’ is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system. The cookies used on this website do not include any information that others could read and understand about you, such as your name or account numbers. We currently use a combination of first party, third party, permanent and temporary cookies in the following ways:

To collate general, non-personal management information which is used to plan enhancements to our services. For example, cookies help us to understand the popular paths that users take through the website and how often people visit.

We do not share information with other companies. The Company owns the anonymous data that is collected and it is not shared with any other party.

Application Information

When you apply for a product or service on the website, you will be asked for personal information that is needed to process your application.

The information that you provide will only be used for the purposes described at the time of your application.